Survey Readiness Training

November 21, 2025 | 1:30 to 3:30 p.m. EST

Virtual, Live Training 

Skilled nursing center surveys can be overwhelming; however, proper planning and preparing your team throughout the year can make for a successful survey. Centers can do this by maintaining a state of readiness, making advanced and ongoing preparations, and training staff to understand their role when it comes to interacting with surveyors. This virtual training will support your team’s understanding of the before, during and after-survey process and help instill confidence in working with surveyors and responding effectively if questions or issues arise. Attendees will hear from the Agency for Health Care Administration and other long term care experts, who will share the information needed to gain knowledge and an understanding of how to lead their team to better understand their roles, while also reviewing best practices for successful survey outcomes.

Upon completion, participants will be able to:

• Discuss the types of survey and the regulation requirements that must be met.
• Review the survey process – anticipating survey visits, what documents/materials/reports are required immediately, steps in the event of a citation, post-survey evaluation and corrections if needed.
• Examine the keys to internal preparation and considerations for staff and outline best practices to ready staff to respond to the arrival of survey teams.
• Address responding to a citation and CMS guidelines that identify a potential Immediate Jeopardy citation. 

Presenter(s): Robin Bleier, President/CEO, RB Health Partners, Inc., and Vernon Zeger, Vice President of Operations, The Lilac Health Group, Agency for Health Care Administration (AHCA) representative

Attendees will earn a total of 2 computer-based CEUs. Attendees must complete a post-test by December 5, 2025, at 4:00 p.m. EST to receive CEUs. FHCA will post contact hours from the virtual, live training to CE Broker by December 12, 2025. 

Provider Number 50-720: Florida Board of Nursing Home Administrators, Florida Board of Nursing, Florida Board of Clinical Social Work and the Florida Board of Occupational Therapy.

COST: $75 FHCA members | $105 Nonmembers

Instructions to Register: 

• Review the FHCA registration policies.
• FHCA members will need to log in using their portal credentials to receive discount pricing. 
• Once you are logged in to the site, you will be able to register by clicking the green register button at the top of the page. 
• If you have forgotten your password, click here.
• Email the FHCA Event Team if you need assistance.

This event will be delivered via a two-hour virtual, live training session on November 21, 2025, from 1:30 to 3:30 p.m. EST.

• Accessing the Event: Registered attendees will receive an email by November 19 with instructions on how to access the virtual training, which will be broadcast via Zoom.

• Post-Test Deadline: Attendees must complete the post-test by December 5, at 4:00 p.m. EST to receive CEUs.