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Contains 13 Component(s), Includes Credits
FHCA's Introduction to Risk Management program gives participants the tools to effectively implement or enhance their center’s risk management program.
FHCA's Introduction to Risk Management program gives participants the tools to effectively implement or enhance their center’s risk management program. Leaders in risk management, including representatives from the Agency for Health Care Administration, address topics that focus on advance directives, application of the State of Florida risk requirements and federal risk-related regulations. The program is designed to expand participants' knowledge of high-risk areas such as elopement, significant incidents and accidents and more. In addition, participants will learn the reporting requirements under state and federal guidelines as they relate to risk and standards of investigation and documentation.
Learner Objectives
Upon completion, participants will be able to:
- Articulate and discuss Advanced Directives in the nursing centers
- Brief on state and federal risk management reporting requirements
- Communicate the state incident and accident investigation program requirements
- Detail aspects of a comprehensive risk investigation with documentation
- Explain effective methods to complete Root Cause Analysis
- Feature key considerations of the Quality Improvement Process
Presenters: Robin Allen, The Lilac Health Group; Robin Bleier, RB Health Partners, Inc.; Kim Broom, FHCA; Hazel Mahoney, RN
Attendees will earn a total of 15 computer-based CEUs. A certificate of attendance will be available after the program.
COST: $370 FHCA members | $470 Nonmembers
Karen Goldsmith
Attorney
FHCA's Regulatory Counsel
Karen Goldsmith currently serves as Florida Health Care Association's Regulatory Counsel and previously served as the association's Legal Counsel since 1980. She represents a number of providers of nursing home and assisted living facilities. She is active on the American Health Care Association Legal Committee and served as its chairman for two terms. She is active in the American Health Lawyers Association. She speaks often on health care and legal issues and has written numerous articles.
Michelle Dillehay
RN-BC
Agency for Health Care Administration
Michelle Dillehay BSN, RN, GERO-BC has been employed with the Agency for Health Care Administration since 1999. Currently, she enjoys working in the Survey and Certification Support Branch to provide training and quality assurance in Field Operations. She served as a supervisor and preceptor for the Orlando office that includes Orange, Seminole, Brevard and Osceola counties. Michelle was also a Registered Nurse Specialist surveyor and a Quality-of-Care Monitor for nursing homes and assisted living facilities from Daytona Beach to Miami. Michelle received her Bachelor of Science in Nursing from Kent State University in Ohio in 1988 and has her Certification in Gerontology from the American Nurses Credentialing Center. She has enjoyed being a Registered Nurse for 35 years with over 30 years of experience in long term care."
Robin Bleier
President/CEO
RB Health Partners, Inc.
Robin A. Bleier RN, HCRM, LNC , has 40 years of health care experience, 30 of which in long term care. Robin's passion is teaching and training with a focus on risk management as a means to help improve quality and resident outcomes while increasing long term care professional's work satisfaction. Robin worked as a nursing assistant, LPN, RN, DON, regional nurse, CCO, and COO. She now owns and operates RB Health Partners, Inc. (RBHPs) a long term care consultancy firm for the past 20 years. RBHPs employs an interdisciplinary team of subject matter experts and consultants to support long term care providers meet their quality improvement goals.
Kim Broom
Director of Clinical & Risk Management
Florida Health Care Association
Kim Broom has been a Registered Nurse for 37 years with 24 years in long term care as a Director of Nursing, Regional Nurse Consultant, and other roles. She is a risk manager and for six years was the administrator of a 68-bed assisted living center with an Extended Congregate Care license. She came to FHCA in May of 2017 and is the liaison to Senior Clinicians Council, Risk Compliance Council, Infection Prevention Council, and the Florida Center for Assisted Living (FCAL) Committee.
Robin Allen
Chief Risk Officer
Lilac Health
Robin received her undergraduate and graduate degrees at Florida State University in Speech Pathology. Robin’s career has focused on post-acute care initially in Therapy Services. In 2002, Robin became a Healthcare Risk Manager and has focused her efforts on proactive and response driven Risk Management. Robin is the Vice Chair of the FHCA Risk and Compliance Council. Robin is currently the Chief Risk Officer for Lilac Health Group supporting 38 Centers across Florida.
Hazel Mahoney
Chief Compliance Officer
Facility Support Company
Hazel Mahoney has been a Registered Nurse since 1978, training originally in England, working in the Middle East and then moving to Florida in 1990. She has worked in hospitals, long term care centers and physician provider organizations in various capacities. Hazel completed her BA in Health Administration through the University of Dundee distance learning program in 2012. Hazel has developed, implemented and monitored clinical risk management programs for three long term care companies in Florida, moving into Compliance in 2013. In 2014, Hazel achieved certification in Health Care Compliance and Health Care Privacy Compliance. She has developed, implemented, and now oversees comprehensive Ethics and Compliance Programs for different operating companies which meet OIG guidelines.
Brandi Byrd
General & Operations Manager for the Complaint and Intake Management Unit
Agency for Health Care Association
Brandi Byrd has been with Agency for Health Care Administration since January 2016. She is a General & Operations Manager for the Complaint and Intake Management Unit within the Division of Health Care Policy and Oversight. The unit oversees every facility reported incident submitted to the Agency from multiple providers, including hospitals, nursing homes, skilled nursing facilities, assisted living facilities, ambulatory surgical centers, and abortion clinics. Prior to her current role, she was a surveyor with Agency for several years. Ms. Byrd is a Registered Nurse with 15 years of professional experience providing direct care and risk management oversight for multiple provider types.
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- Non-member - $470
- Member - $370
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Contains 4 Component(s), Includes Credits
This virtual program discusses the October 1, 2023 MDS regulatory changes to wound care and how they should be implemented, coded in relation to Section M coding and ICD-10 codes.
A significant set of changes to the MDS 3.0 took effect October 1, 2023, including regulatory changes to wound care, which can impact a facility’s Quality Measures. This program discusses the changes and how they impact Section M coding, along with use of the appropriate ICD-10 codes and how new changes should be implemented, coded, and captured. Changes specific to wound care, including end-of-life wounds, coding for new admissions and assessments is covered, along with a process for compliance and best practice principles for enhanced quality care. The presenter also reviews current literature on end-of-life wounds and discusses how end-of-life wounds should be documented and noted.
Learner Objectives
Upon completion, participants will be able to:
- Review changes to the regulations specific to wound care
- Utilize documents designed to implement a process for compliance with the changes
- Openly discuss potential options for coding Section M of the MDS
Presenter: Martha R. Kelso, Chief Executive Officer—Wound Care Plus, LLC
Attendees will earn a total of 2 computer-based CEUs. A certificate of attendance will be available after the program.
COST: $75 FHCA members | $105 Nonmembers
Martha Kelso
CEO
Wound Care Plus, LLC
Martha Kelso is the CEO of one of the largest mobile wound care groups. She’s considered a visionary and entrepreneur in Post-Acute Care with a relentless mission to elevate the art and science of wound healing. As a published author, clinical editor for multiple peer-reviewed journals, an expert witness for wound litigation, and a member of several national advisory boards, she is a widely recognized award-winning industry expert working tirelessly to shape the future healthcare landscape.
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- Non-member - $105
- Member - $75
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Contains 4 Component(s), Includes Credits
This virtual training features FHCA’s Infection Prevention Council Chair A.C. Burke of RB Health Partners, Inc., who will help participants identify infectious disease-causing pathogens to gain an understanding of the impact on long term care residents
Learning more about specific pathogens can help infection preventionists determine potential sources and an action plan for preventing spread. This virtual training features FHCA’s Infection Prevention Council Chair A.C. Burke of RB Health Partners, Inc., who will help participants identify infectious disease-causing pathogens to gain an understanding of the impact on long term care residents. Examples of outbreaks will be presented, and prevention strategies will be discussed.
Learner Objectives
Upon completion, participants will be able to:
- Describe 10 pathogens and the infections they can cause in long-term care residents.
- Identify methods of transmission and prevention strategies.
- Understand how identifying characteristics of infectious pathogens can influence an action plan for prevention.
Presenter: A.C. Burke, MA, CIC
Vice President of Healthcare Quality, RB Health Partners, Inc.Attendees will earn a total of 2 computer-based CEUs. A certificate of attendance will be available upon completion of the program.
COST: $75 FHCA Members | $105 Nonmembers
A.C. Burke, MA, CIC
Vice President of Healthcare Quality
RB Health Partners, Inc.
A.C. Burke, MA, CIC, is the Vice President for Healthcare Quality for RB Health Partners, Inc. and is the primary author for the Nursing Home Infection Prevention Program (NIPP©), NIPPing Infections in the Bud. She holds a master’s degree in health management and is Board Certified in Infection Control (CIC) by the Certification Board of Infection Control and Epidemiology. Her 20 years of experience includes creating, implementing, and managing programs that have achieved national recognition, partnership building, meeting facilitation, consensus building, and developing competency- based training curricula for healthcare workers across the continuum of care. AC has worked in public health preparedness and response roles, served as the manager of the Healthcare-associated Infection Prevention Program for the Florida Department of Health as well as the Director of Infection Prevention for Mayo Clinic Florida.
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- Non-member - $105
- Member - $75
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Contains 4 Component(s), Includes Credits
FHCA's Preceptor Refresher Course helps participants meet the two-hour course Preceptor requirement for licensure renewal. The program covers the required areas of training, including AIT program requirements, and offer an informative review of nursing center domains of practice.
Florida Board of Nursing Home Administrator regulations pursuant to 64B10-16.0025 (2), FAC, require all Florida Nursing Home Administrators with Preceptor Certification to take a two (2) hour Preceptor Refresher Course upon license renewal every two years.
FHCA's Preceptor Refresher Course helps participants meet the two-hour course Preceptor requirement for licensure renewal every two years. The program covers the required areas of training, including AIT program requirements, and offer an informative review of nursing center domains of practice. This virtual training allows you to learn in the convenience of your home or office.
- Review teaching techniques
- Enhance concepts of mentorship
- Recognize AIT program requirements
- Understand needs and expectations of AITs and preceptors
Attendees will earn a total of 2 computer-based CEUs. A certificate of attendance will be available after the program.
COST: $50 FHCA members | $75 Nonmembers
Deborah Franklin
Senior Director of Quality Affairs
Florida Health Care Association
Deborah Franklin is the Senior Director of Quality Affairs for the Florida Health Care Association. Deborah has a Masters of Health Administration and is a nursing home administrator with over thirty years in long term care sector. Deborah is responsible for leading the Association's internal quality department while pioneering initiatives on quality improvement in long term care. She works in conjunction with the association's Board of Directors, Quality Cabinet and associated committees to develop, plan and implement long term care quality and educational programs to support members with their pursuit of providing high-quality, person-centered care. Additionally, Deborah is the key liaison with the executive and legislative branches, state and federal health care agencies on long term care survey and regulatory issues. 
Susan Anderson
Director of Regulatory Affairs
Florida Health Care Association
Susan Anderson currently serves as the Director of Regulatory Affairs for Florida Health Care Association. In this position, she concentrates on supporting the legislative, regulatory, and policy activities on behalf of association members for nursing centers and assisted living facilities. Ms. Anderson has experience in seniors housing and in developing public policy positions and advising on regulatory compliance. Ms. Anderson is an active member of the Florida Bar. 
Claire Houghton
Quality Improvement and Education Specialist
Florida Health Care Association
Claire Houghton serves as the Quality Improvement and Education Specialist at the Florida Health Care Association. She is a graduate of Wheaton College, where she studied the impact of rhetoric on community and culture formation. Her experience in project coordination, training, team building, public speaking, and customer service works to amplify the art of communication and and connection on the teams she serves. 
Scott Allen
Administrator
ScottJ. Allen has been a licensed N.H.A. for over 30 years. Starting his career inthe Tampa Bay area, he has successfully run several five-star, Joint Commissionaccredited facilities. Becoming a preceptor has been a highlight of his career,allowing him to train 12 AIT’s over the years. In 2012, he became president ofFHCA and spent the next five years working as a Lobbyist in Tallahassee andWashington DC. He has a long-standing relationship with the University of SouthFlorida, advising them on their long-term care administration program.
Nicole Spencer
Administrator
MenorahLife
Preceptors are eligible to receive continuing education credit when their AITs have completed their program. To obtain credit, send an email to the Florida Board of Nursing Home Administrators as outlined below. The information you provide will be confirmed by the Board and the appropriate credit hours posted to your license number. Please direct questions to Keri Kilgore, Florida Board of Nursing Home Administrators, Keri.Kilgore@flhealth.gov, or by telephone (850) 901-6827, including questions about how to modify the AIT Preceptor designation and its association with a Nursing Home Administrator license.
Send your email to: Keri Kilgore, FL Board of Nursing Home administrators – Email: Keri.Kilgore@flhealth.gov On the subject line, type: Request for CE Credit Hours to be Posted for Preceptorship In the body of the message: Request that continuing credit hours be posted to your license number in accordance with the completion of your AIT’s program. Provide the following information:
- Your name as it appears on your NHA license
- Your NHA license #
- The name of your AIT
- The time period the AIT was under your preceptorship
- Identify nursing home domains of practice
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- Non-member - $75
- Member - $50
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Contains 1 Component(s)
This pre-recorded webinar will provide information about relevant trends in auditing and best practices for the most common facility audits.
How well is your center prepared for CMS and other audits, from the front to the back of your center in all departments? Hear from three members of the FHCA Risk & Compliance Council on best practices for the most common and important audits your center will face, including RACs and MACs, UPIC and more. Be informed of the most relevant trends in auditing from audit contractors to help your centers successfully manage these challenges.
After viewing this program, participants will learn how to:
- Discuss typical audits that skilled nursing facilities face in today's environment
- Provide some "Best Practices," tips and tools
- Review the different types of Audit Contractors
- List trends for long term care centers
No CEUs are offered for this on-demand program.
COST: FREE to FHCA Members
Dan Coggins
Corporate Compliance Officer
Avante Group Inc.
Daniel Coggins brings over 30 years of operational and compliance experience through a variety of healthcare settings. These include skilled rehabilitation, assisted living, psychiatric hospital services, and behavioral healthcare. Mr. Coggins currently works as the Corporate Compliance Officer for Avante Group Inc., Avante Physician Services, and Avante Home Care Services. Mr. Coggins is a licensed nursing home administrator and is certified in healthcare compliance (CHC & CPCO). Mr. Coggins received his Master’s in Health Administration from Ohio University, MBA from the University of Dayton, and a Bachelor’s Degree from Wheeling University.
Risty Smith
Corporate Compliance Officer
Risty Smith, OTR/L, CHC, is a Corporate Compliance Officer. His experience includes building compliance programs for multi-state rehabilitation, skilled nursing, home health, hospice, private duty nursing, assisted living, and durable medical equipment providers. He is a contributing member of the Florida Healthcare Association Risk & Compliance Council. He has placed a special emphasis on establishing and maintaining HIPAA/HITECH complaint privacy and security practices, including the incorporation of telehealth into clinical practice.
Jean Stiles
President and Chief Compliance Officer
Surety Compliance
Jean Stiles, MBA, MA, CHC, President and Chief Compliance Officer of Surety Compliance, has a world of knowledge and experience when it comes to long-term care industry compliance. Jean began working in long-term care in the mid-1985, as a Speech Language Pathology and quickly moved to work within a Therapy Consulting Company as Account Executive over a large, long- term care organization’s Rehabilitation Program. At the turn of the Prospective Payment System (PPS) in 1997, Jean started her own Consulting Company focusing on the transition to PPS and the surrounding compliance of the new program. In 2002, Jean joined a large Long-Term Care organization where she served in many roles from Vice President of Rehab Services, Corporate Compliance Officer/Privacy Officer, Vice President of Strategic Initiatives and Vice President of Clinical Reimbursement for over 17 years. As a Long-Term Care Compliance Company, Surety provides compliance oversight. audit and guidance to LTC organizations around risk/compliance exposure and assists them in mitigation strategies. Jean and her team of Nurses, Therapists, Human Resources, Business Office and Medical Record experts, deliver professional and knowledgeable support for about risk areas of those defined departments. Surety compliance offers Risk Assessment completion, Compliance Policies and Manuals, Medical Record Review and release, Directed Compliance Audits, Monthly Education and Hotline/Investigation processes
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Contains 2 Component(s)
This on-demand webinar features a comprehensive overview of emergency preparedness for an assisted living facility. Representatives from Jensen Hughes cover the basics of a hazard vulnerability analysis, resident care in an emergency, and considerations to be aware of in an active shooter event.
This on-demand webinar features a comprehensive overview of emergency preparedness for an assisted living facility. Representatives from Jensen Hughes cover the basics of a hazard vulnerability analysis, resident care in an emergency, and considerations to be aware of in an active shooter event.
After viewing this program, participants will be able to:
- Identify common emergency scenarios, the importance of preparedness measures, and the importance of emergency plans.
- Conduct a comprehensive Hazard Vulnerability Analysis (HVA) by identifying potential hazards, assessing their likelihood and impact, prioritizing them based on risk, and developing mitigation strategies.
- Recognize the signs of potential active shooter situations and understand the principles of run-hide-fight response.
Speakers: Roger Glick and Nick Gabrielle, both with Jensen Hughes
No CEUs are offered for this on-demand program.
COST: FREE to FHCA Members
Nick Gabrielle
Jensen Hughes
Nicholas “Nick” Gabriele has nearly 40 years’ experience in health care code compliance, fire protection and emergency management, Nick knows the regulatory landscape of the health care industry. As a Certified Fire Protection Specialist (CFPS), Nick has led teams across North America and the globe to provide fire and life safety and emergency management services to a range of regional and state health care entities, including health care systems, hospitals, ambulatory surgery centers and long-term care. Nick’s fire safety experience includes years as both a career and volunteer firefighter. He is a certified Fire Service Instructor and has taught advanced courses in firefighter training, incident command and hazardous materials response. Prior to joining our team, he served as Fire Chief with the State of Connecticut, directly responsible for the protection of a vulnerable residential population with the Connecticut Department of Developmental Services. Nick is currently the Chair of the NFPA 99 Technical Committee on Health Care Emergency Management and Security and a Primary on the NFPA 101 Life Safety Code® Board and Care Facilities Technical Committee.
Roger Glick
Jensen Hughes
Roger Glick is an emergency management expert with specific expertise in healthcare. Having more than 20 years in the industry, he has worked with rural Critical Access Hospitals, large academic medical centers, regional healthcare systems, healthcare coalitions, colleges and universities, and government organizations. He leads multi-disciplinary teams specializing in system preparedness, emergency response & recovery, program evaluation, Continuous Quality Improvement, and policy development and advocacy.
Roger is a respected industry leader, educator, and researcher. He has been a Fellow of the American College of Healthcare Executives (ACHE) since 2009, and in 2020 was elected to be the ACHE Regent for the Central and Tidewater regions of Virginia. He earned the International Association of Emergency Managers’ highest designation in 2009, the Certified Emergency Manager (CEM). He is a faculty member at the Virginia Tech Carilion School of Medicine, with appointments in the Departments of Pediatrics and Emergency Medicine. He serves as an Executive Committee member of the National Pediatric Disaster Coalition. He has numerous peer-reviewed manuscripts, abstracts, and invited presentations.
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Contains 3 Component(s)
Developed by FHCA's Risk/Compliance Council Elopement Workgroup, these resources are focused on helping assisted living facilities (ALFs) prevent future elopements.
FHCA's Elopement Prevention Resources are focused on helping skilled nursing facilities (SNFs) and assisted living facilities (ALFs) prevent future elopements. These tools are designed to assist providers with making determinations about elopement, evaluating the incidents, initiating root cause analyses and action steps. Materials are also available to help with staff training and review of elopement procedures.
Products include:
- ALF Decision Tree
- ALF SBAR-Elopement Work Group
- ALF Incident Reporting Decision Tree
COST: Free to FHCA Members
Developed by FHCA's Risk/Compliance Council Elopement Workgroup for FHCA members-only, these resources should be used as a guide and not construed as legal advice. Facilities should consult with their clinicians, legal counsel and other appropriate team members on these and other risk management activities.
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Contains 8 Component(s)
Sample presentations to assist skilled nursing centers with meeting the training requirements for a corporate compliance program required under the Affordable Care Act.
The Office of Inspector General published guidance on compliance programs directed at various segments of the health care industry, including skilled nursing facilities, to encourage the development and use of internal controls to monitor adherence to applicable statutes, regulations, and program requirements. This includes seven elements for skilled nursing facilities mandated under the Affordable Care Act. These members-only presentations are designed to assist centers with meeting various training requirements for a skilled nursing facility's corporate compliance program.
Presentations focus on:
- Basics of a Corporate Compliance Program
- The Seven Elements of a Compliance Program
- Auditing and Monitoring Basics
- Person-Centered Care and Resident Choice
- Labor Laws and Harassment
- Federal Laws
- HIPAA/HITECH Privacy and Security Compliance
- Compliance Investigation Guidance
Cost: Free for FHCA Members
Developed by FHCA's Risk/Compliance Council for FHCA members-only, these resources should be used as a guide and not construed as legal advice. Facilities should consult with their legal counsel, risk managers and other appropriate team members on these and other risk management activities.
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Contains 1 Component(s)
This Decision Tree tool is for skilled nursing facilities to customize to use with their facility policies for missing resident training.
This Decision Tree tool is for skilled nursing facilities to customize to use with their facility policies for missing resident training.
Developed by FHCA's Risk/Compliance Council Elopement Workgroup for FHCA members-only, these resources should be used as a guide and not construed as legal advice. Facilities should consult with their clinicians, legal counsel and other appropriate team members on these and other risk management activities.
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Contains 1 Component(s)
This tool is designed to assist the skilled nursing facility (SNF) team with determining if a missing resident is a situation of AMA, LOA, elopement or even considered a kidnapping utilizing the SBAR structure.
This tool is designed to assist the skilled nursing facility (SNF) team with determining if a missing resident is a situation of AMA, LOA, elopement or even considered a kidnapping utilizing the SBAR structure.
Developed by FHCA's Risk/Compliance Council Elopement Workgroup for FHCA members-only, these resources should be used as a guide and not construed as legal advice. Facilities should consult with their clinicians, legal counsel and other appropriate team members on these and other risk management activities.
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