Introduction to Risk Management

Introduction to Risk Management

FHCA's Introduction to Risk Management program gives participants the tools to effectively implement or enhance their center’s risk management program. Leaders in risk management, including representatives from the Agency for Health Care Administration, address topics that focus on advance directives, application of the State of Florida risk requirements and federal risk-related regulations. The program is designed to expand participants' knowledge of high-risk areas such as elopement, significant incidents and accidents and more. In addition, participants will learn the reporting requirements under state and federal guidelines as they relate to risk and standards of investigation and documentation.

Learner Objectives

Upon completion, participants will be able to:

  • Articulate and discuss Advanced Directives in the nursing centers
  • Brief on state and federal risk management reporting requirements
  • Communicate the state incident and accident investigation program requirements
  • Detail aspects of a comprehensive risk investigation with documentation
  • Explain effective methods to complete Root Cause Analysis
  • Feature key considerations of the Quality Improvement Process

Presenters: Robin Allen, The Lilac Health Group; Robin Bleier, RB Health Partners, Inc.; Kim Broom, FHCA; Hazel Mahoney, RN

Attendees will earn a total of 15 computer-based CEUs. A certificate of attendance will be available after the program.

COST: $370 FHCA members | $470 Nonmembers

Karen Goldsmith

Attorney

FHCA's Regulatory Counsel

Karen Goldsmith currently serves as Florida Health Care Association's Regulatory Counsel and previously served as the association's Legal Counsel since 1980. She represents a number of providers of nursing home and assisted living facilities. She is active on the American Health Care Association Legal Committee and served as its chairman for two terms. She is active in the American Health Lawyers Association. She speaks often on health care and legal issues and has written numerous articles.

Michelle Dillehay

RN-BC

Agency for Health Care Administration

Michelle Dillehay BSN, RN, GERO-BC has been employed with the Agency for Health Care Administration since 1999. Currently, she enjoys working in the Survey and Certification Support Branch to provide training and quality assurance in Field Operations. She served as a supervisor and preceptor for the Orlando office that includes Orange, Seminole, Brevard and Osceola counties. Michelle was also a Registered Nurse Specialist surveyor and a Quality-of-Care Monitor for nursing homes and assisted living facilities from Daytona Beach to Miami. Michelle received her Bachelor of Science in Nursing from Kent State University in Ohio in 1988 and has her Certification in Gerontology from the American Nurses Credentialing Center. She has enjoyed being a Registered Nurse for 35 years with over 30 years of experience in long term care."

Robin Bleier

President/CEO

RB Health Partners, Inc.

Robin A. Bleier RN, HCRM, LNC , has 40 years of health care experience, 30 of which in long term care. Robin's passion is teaching and training with a focus on risk management as a means to help improve quality and resident outcomes while increasing long term care professional's work satisfaction. Robin worked as a nursing assistant, LPN, RN, DON, regional nurse, CCO, and COO. She now owns and operates RB Health Partners, Inc. (RBHPs) a long term care consultancy firm for the past 20 years. RBHPs employs an interdisciplinary team of subject matter experts and consultants to support long term care providers meet their quality improvement goals.

Kim Broom

Director of Clinical & Risk Management

Florida Health Care Association

Kim Broom has been a Registered Nurse for 37 years with 24 years in long term care as a Director of Nursing, Regional Nurse Consultant, and other roles. She is a risk manager and for six years was the administrator of a 68-bed assisted living center with an Extended Congregate Care license. She came to FHCA in May of 2017 and is the liaison to Senior Clinicians Council, Risk Compliance Council, Infection Prevention Council, and the Florida Center for Assisted Living (FCAL) Committee.

Robin Allen

Chief Risk Officer

Lilac Health

Robin received her undergraduate and graduate degrees at Florida State University in Speech Pathology.  Robin’s career has focused on post-acute care initially in Therapy Services.  In 2002, Robin became a Healthcare Risk Manager and has focused her efforts on proactive and response driven Risk Management. Robin is the Vice Chair of the FHCA Risk and Compliance Council.  Robin is currently the Chief Risk Officer for Lilac Health Group supporting 38 Centers across Florida. 

Hazel Mahoney

Chief Compliance Officer

Facility Support Company

Hazel Mahoney has been a Registered Nurse since 1978, training originally in England, working in the Middle East and then moving to Florida in 1990. She has worked in hospitals, long term care centers and physician provider organizations in various capacities. Hazel completed her BA in Health Administration through the University of Dundee distance learning program in 2012. Hazel has developed, implemented and monitored clinical risk management programs for three long term care companies in Florida, moving into Compliance in 2013. In 2014, Hazel achieved certification in Health Care Compliance and Health Care Privacy Compliance. She has developed, implemented, and now oversees comprehensive Ethics and Compliance Programs for different operating companies which meet OIG guidelines.

Brandi Byrd

General & Operations Manager for the Complaint and Intake Management Unit

Agency for Health Care Association

Brandi Byrd has been with Agency for Health Care Administration since January 2016. She is a General & Operations Manager for the Complaint and Intake Management Unit within the Division of Health Care Policy and Oversight. The unit oversees every facility reported incident submitted to the Agency from multiple providers, including hospitals, nursing homes, skilled nursing facilities, assisted living facilities, ambulatory surgical centers, and abortion clinics. Prior to her current role, she was a surveyor with Agency for several years. Ms. Byrd is a Registered Nurse with 15 years of professional experience providing direct care and risk management oversight for multiple provider types.

Key:

Complete
Failed
Available
Locked
Advance Directives - Part 1
Recorded 10/01/2024  |  90 minutes
Recorded 10/01/2024  |  90 minutes
Advance Directives - Part 2
Recorded 04/22/2024  |  100 minutes
Recorded 04/22/2024  |  100 minutes
State and Regulatory Requirements - Part 1
Recorded 04/13/2024  |  120 minutes
Recorded 04/13/2024  |  120 minutes
State and Federal Regulatory Requirements - Part 2
Recorded 10/01/2024  |  105 minutes
Recorded 10/01/2024  |  105 minutes Brandi Byrd, Agency for Health Care Administration
Risk Education for Faculty and Staff & Comment Concerns/Grievances
Recorded 05/14/2024  |  80 minutes
Recorded 05/14/2024  |  80 minutes Robin Bleier, President/CEO, RB Health Partners, Inc
Incident & Accident Reporting
Recorded 10/09/2024  |  30 minutes
Recorded 10/09/2024  |  30 minutes Kim Broom, Director of Clinical & Risk Management, Florida Health Care Association
I-A Investigation/Logging/Determination if Adverse
Recorded 10/10/2024  |  67 minutes
Recorded 10/10/2024  |  67 minutes Robin Allen, Chief Risk Officer, The Lilac Health Group
Risk Education Post Event
Recorded 11/06/2024  |  35 minutes
Recorded 11/06/2024  |  35 minutes Robin Bleier, President/CEO RB Health Partners, Inc. Hazel Mahoney Chief Compliance Officer, Facility Support Company
Monthly Risk Management
Recorded 11/05/2024  |  56 minutes
Recorded 11/05/2024  |  56 minutes Hazel Mahoney, Chief Compliance Officer, Facility Support Company
Corporate Compliance Program Requirements
Recorded 11/06/2024  |  49 minutes
Recorded 11/06/2024  |  49 minutes Hazel Mahoney, Chief Compliance Officer, Facility Support Company
Online Post-Test
Select the "View On-Demand Recording" button to begin.  |  60 minutes
Select the "View On-Demand Recording" button to begin.  |  60 minutes Access the online post test Upon receiving a passing score, FHCA will provide 2 hours of computer-based continuing education and post those hours to CE Broker. *FHCA will post credits every Friday.
Program Survey
Recorded 10/01/2024  |  20 minutes
Recorded 10/01/2024  |  20 minutes Thank you for attending the Introduction to Risk Management training. Please take a moment to fill out this brief evaluation so we can continue making improvements to your professional development experiences.
Certificate
Up to 15.00 medical credits available  |  Certificate available
Up to 15.00 medical credits available  |  Certificate available