Risk Management Intermediate Training

Robin received her undergraduate and graduate degrees at Florida State University in Speech Pathology.  Robin’s career has focused on post-acute care initially in Therapy Services.  In 2002, Robin became a Healthcare Risk Manager and has focused her efforts on proactive and response driven Risk Management. Robin is the Vice Chair of the FHCA Risk and Compliance Council.  Robin is currently the Chief Risk Officer for Lilac Health Group supporting 38 Centers across Florida. 

Kim Smoak has been with the Agency for Health Care Administration since August 1995. She is the Deputy Secretary of the Division of Health Quality Assurance. The Division licenses and/or certifies and regulates 40 different providers, including, hospitals, nursing homes, assisted living facilities, and home health agencies. Ms. Smoak is also the State Survey Agency Director for the State of Florida. She holds a Master of Science in Health with the program emphasis in Aging Studies and is also a Qualified Intellectual Disability Professional (QIDP). In 2009 and 2017, she received Survey & Certification Achievement Awards, presented by the Centers for Medicare & Medicaid Services for her work in Survey and Certification.

Robin A. Bleier RN, HCRM, LNC , has 40 years of health care experience, 30 of which in long term care. Robin's passion is teaching and training with a focus on risk management as a means to help improve quality and resident outcomes while increasing long term care professional's work satisfaction. Robin worked as a nursing assistant, LPN, RN, DON, regional nurse, CCO, and COO. She now owns and operates RB Health Partners, Inc. (RBHPs) a long term care consultancy firm for the past 20 years. RBHPs employs an interdisciplinary team of subject matter experts and consultants to support long term care providers meet their quality improvement goals.

Karen Goldsmith currently serves as Florida Health Care Association's Regulatory Counsel and previously served as the association's Legal Counsel since 1980. She represents a number of providers of nursing home and assisted living facilities. She is active on the American Health Care Association Legal Committee and served as its chairman for two terms. She is active in the American Health Lawyers Association. She speaks often on health care and legal issues and has written numerous articles.

Hazel Mahoney has been a Registered Nurse since 1978, training originally in England, working in the Middle East and then moving to Florida in 1990. She has worked in hospitals, long term care centers and physician provider organizations in various capacities. Hazel completed her BA in Health Administration through the University of Dundee distance learning program in 2012. Hazel has developed, implemented and monitored clinical risk management programs for three long term care companies in Florida, moving into Compliance in 2013. In 2014, Hazel achieved certification in Health Care Compliance and Health Care Privacy Compliance. She has developed, implemented, and now oversees comprehensive Ethics and Compliance Programs for different operating companies which meet OIG guidelines.